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Services >>Process Improvement

Are your business processes giving you results, but NOT the results that you really want? 

Almost all internal work practices evolve from Day One through happenstance and repetition. Knowledge about the work resides inside the heads of key workers. At some point in their evolution, all organizations must move from "tribal knowledge" to "managed systems". 

The best businesses use the expertise of their own staff to create efficient, consistent business systems, gain high employee commitment, and solve problems at the lowest practical levels of your organization. 

Business Process Optimization 

Starting from their core processes, companies systematically evaluate and modify major work systems in terms of effectiveness and efficiency. As a result, they become Better, Cheaper and Faster. We offer full service Business Process Optimization in the following ways:

  • Manufacturing and Service Process Improvement Seminars in Process Improvement
  • Process Variation Reduction
  • Customized Quality System Design
  • Analysis of Operations 

Below is a summary of some InterLink projects:

We completely redesigned all work processes for several clients including a nuclear power plant operator, a financial services company, and an electrical contractor.  These redesigns achieved significant performance increases in all major areas of operations.


InterLINK redesigned the process for managing sales leads for a high-tech manufacturer.  This redesign reduced cycle time by 90%, increased lead closure by 600%, and saved $9000 per month in shipping costs.  Click this LINK to read about this project in Quality Management Journal.

 

For more information on these services, please contact us.

 

QuickQUOTES

"You helped us systematically 'reinvent' our core operating processes. I appreciate your ability to take a systems approach to process redesign, and to help create processes much simpler and more effective than those they replaced." — Gary Capodanno, Engineering Manager, Tennessee Valley Authority

 

 

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